Terms & Conditions - Sound Summit

TICKETS

TERMS & CONDITIONS

ALL SALES ARE FINAL. NO REFUNDS OR EXCHANGES.

ALL ADMISSION TICKETS, PARKING PASSES, AND BUS PASSES ARE INDIVIDUAL TICKET TYPES AND SHOULD BE PRINTED PRIOR TO ARRIVAL WITH BARCODES CLEARLY VISIBLE AND PRESENTED AT TICKETING GATE, PARKING LOTS, AND BUS LOTS, RESPECTIVELY.

SOUND SUMMIT RESERVES THE RIGHT TO DENY ENTRY TO PATRONS WITHOUT VALID SCANNABLE TICKETS.

SOUND SUMMIT TICKETS – E-TICKET SHOULD BE PRINTED OUT AND WILL BE SCANNED AND EXCHANGED FOR AN ADMISSION WRISTBAND AT THE MOUNTAIN THEATER ENTRANCE.

• CHILDREN AGED 2 AND YOUNGER ARE ADMITTED FREE OF CHARGE.

• YOUTH AGED 3 THROUGH 12 WILL BE ADMITTED WITH VALID PRINTED GENERAL ADMISSION YOUTH E-TICKET.

• PATRONS AGED 13 AND OLDER ARE CONSIDERED ADULTS AND WILL NOT BE ADMITTED WITH A GENERAL ADMISSION YOUTH E-TICKET.

• ENTRY TO FESTIVAL BEGINS AT 10:00AM.

• ALL SEATING IS GENERAL ADMISSION AND FIRST COME, FIRST SERVED.

SUMMIT OR HIGH CAMP PARKING PASSES – E-TICKET SHOULD BE PRINTED OUT AND PLACED ON THE DASHBOARD OF YOUR VEHICLE AS PROOF OF PURCHASE. BAR CODES ON TICKETS MUST BE CLEARLY VISIBLE AND WILL BE VERIFIED AT PARKING LOT ENTRANCES. ONE PASS PER VEHICLE.

BUS PASSES – E-TICKET SHOULD BE PRINTED OUT AND WILL BE SCANNED AND EXCHANGED FOR A BUS PASS AT THE BUS LOT LOCATIONS AT THE MANZANITA PARK & RIDE LOT AND NEIGHBORING POHONO PARK & RIDE LOT AT 100 SHORELINE HIGHWAY IN MILL VALLEY. SEE MAPS ON THE FESTIVAL INFO WEBPAGE.  PLEASE KEEP YOUR BUS PASS IN YOUR POSSESSION TO GUARANTEE SERVICE TO AND FROM THE VENUE AND BUS LOTS. ONE PASS PER INDIVIDUAL.

NO INS AND OUTS. ONCE YOU LEAVE, YOU’VE LEFT, AND WE ARE REQUIRED TO REMOVE YOUR WRISTBAND.

BUYER BEWARE. DO NOT BUY TICKETS FROM ANYONE YOU DON’T KNOW. THEY MAY LIKELY BE COUNTERFEIT OR OTHERWISE INVALID AND WILL NOT BE HONORED AT THE GATE FOR ADMISSION. SOUND SUMMIT IS NOT RESPONSIBLE FOR TICKETS SOLD THROUGH ANY THIRD OR UNAUTHORIZED PARTY. NO REFUNDS WILL BE PROCESSED FOR UNCLAIMED ORDERS OR PATRONS WHO ARE DENIED ENTRY DUE TO COUNTERFEIT OR INVALID TICKETS.

ONCE EXCHANGED, SOUND SUMMIT IS NOT RESPONSIBLE FOR ANY LOST, STOLEN, OR DAMAGED WRISTBANDS OR PASSES. PLEASE KEEP THEM IN A SAFE PLACE AND DO NOT LOSE THEM!

THE EVENT WILL TAKE PLACE RAIN OR SHINE. LINEUP IS SUBJECT TO CHANGE.

SOUND SUMMIT WILL BE FILMED, PHOTOGRAPHED, AND RECORDED FOR PROMOTIONAL AND ARCHIVAL PURPOSES. BY YOUR PRESENCE ON EVENT PREMISES, YOU CONSENT TO THE USE OF YOUR NAME, VOICE AND LIKENESS WITHOUT CONDITIONS IN ANY AND ALL MEDIA. THANK YOU FOR YOUR COOPERATION.

SOUND SUMMIT IS NOT LIABLE IN ANY WAY FOR ANY INJURIES INCURRED RELATING TO ATTENDANCE OF THE FESTIVAL.

ACCESSIBILITY                                                                                                      

ACCESSIBLE SEATING IS AVAILABLE FOR GUESTS USING A WHEELCHAIR OR OTHER MOBILITY ASSISTED DEVICE. RESERVATIONS ARE REQUIRED.

ACCESSIBLE PARKING IS AVAILABLE TO GUESTS WITH A VALID DMV-ISSUED ACCESSIBLE  PLACARD OR PLATE. RESERVATIONS ARE REQUIRED.

SOUND SUMMIT IS HAPPY TO ARRANGE ACCESSIBLE SEATING AND PARKING FOR THOSE REQUIRING IT. FOR MORE INFORMATION AND TO FACILITATE ARRANGEMENTS, PLEASE WRITE OUR BOX OFFICE  AT TICKETING@SOUNDSUMMIT.NET, OR CALL HER AT 415-569-2570.

PLEASE NOTE: ALL ACCESSIBLE SEATING AND PARKING IS ON A FIRST COME, FIRST SERVED BASIS.

ACCESSIBLE DROP OFF & ASSISTANCE

AN ACCESSIBLE DROP OFF AREA WILL BE PROVIDED AT THE ENTRANCE TO THE MOUNTAIN THEATER. HELPFUL SOUND SUMMIT STAFF WILL BE ON HAND TO PROVIDE ASSISTANCE INTO THE VENUE AND TO ACCESSIBLE SEATING AREAS FOR THOSE REQUIRING IT.

Accessible Drop-Off and Vehicle Entrance Map

ACCESSIBLE RESTROOMS WILL BE AVAILABLE IN THE VENUE